About Paramount

Paramount Business Supplies is a West Australian, family owned and operated company that has been in business since 2003.

We have a huge range of products that span from small business machines through to complete office fit-outs, including pin boards and whiteboards, as well as a range of services such as machine repairs and chair reupholstery.

Our laminating and book covering film is great value for money, as are all our office consumables.

We take our customer service seriously. If you have any problems with this web site, your order, or the service we provide then please contact us and we will rectify it.  We want you to be a very satisfied customer because for us, “Service is Paramount”. 

 

How to Order

To place an order on this web site is a simple manner of browsing the products until you find what you are looking for.  If a product can be purchased online, click on “Add to Basket”.  By clicking this button you can add as many items as you like into your shopping cart before clicking the “View Basket” button. You can then view your basket and click on “Proceed to Checkout” to finalise your order.

 Payment Methods We Accept

You have several options as to how you can pay for your purchase.  They include:

sCredit Card:

At this time we are not able to accept online payments. To arrange payment via credit card, please call us on (08) 9209 1845 with your credit card details so we can process the payment. We accept Visa Card and Master Card.

sDirect Deposit:

After we confirm your order, we will forward a copy of your order and/or an invoice. Banking details for direct deposit are printed on your invoice/order.

sCheque:

We also offer the ability to pay by cheque or money order. Please call for authorisation before making payment by cheque.

sAccount:

For our regular business clients we offer account as a payment option.  If you would like to set up an account please contact us.

 

Delivery Charges and Time Frames

Delivery Charges

Orders do not include delivery and prices presume pick up from our premises in Malaga.

If you would like delivery, charges are based on the amount, volume and value of your  purchase as well as your delivery destination and preferred delivery method.

Please call or email us to obtain a quote for a delivery cost for your order. The delivery cost will be added to your total.

If you have a courier service that you regularly deal with, please let us know your account details and we can arrange for delivery to be through your courier who will charge you accordingly.

Delivery Time Frames: Our delivery turn around time depends on your product and/or location and your specified courier. We aim to deliver as soon as is possible. We will advise an ETA to the best of our ability.

Security Measures

We employ extensive security measures to keep your payment details safe.  Please visit our security page for more information.

 

Returns Policy and Product Warranty

Due to the nature of the products we supply, we only provide returns in limited situations where there was a problem with the product at the time it was delivered to you.  We need to be notified of this within 3 days of your purchase arriving so we can arrange a replacement product or a credit.

In these instances, please contact us immediately to arrange pickup of your purchase.

Product Warranty

We are guided by the relevant product manufacturer’s warranty policy and will refer issues back to the manufacturer as appropriate.

If you have a product with a warranty issue, the item must be returned to us at Paramount Business Supplies in Malaga.

If you would prefer us to collect the item for assessment and return it afterwards, there will be a callout fee.

If the item is assessed not to have a warranty issue, there will be a charge for the assessment and/or repair of the item.

 Privacy Information

We have a comprehensive online privacy policy that is explained on another page.  Please view our Privacy Policy Here.

How we can be contacted

We know that it is important to be able to be easily contacted if there are any issues, concerns or questions about your order or you experience any problems.  Our full contact details including postal/physical address phone, fax and email addresses can be found on the contact page.

Go to the Contact Page >>